SHIPPING POLICY

At Dior’s Hair House, we are committed to providing a luxury shopping experience from checkout to delivery.

Order Processing

• All orders are processed within 3–5 business days.
• During new product launches, promotional events, holidays, or high order volume periods, processing times may extend to 7–10 business days.
• Processing times do not include weekends or federal holidays.

Shipping

• Standard Shipping: 3–5 business days after processing
• Express Shipping: 1–3 business days after processing
• Shipping times are estimates and are not guaranteed

Tracking Information

• Tracking information will be emailed once your order has shipped.

Address Accuracy

• Customers are responsible for providing accurate shipping information.
• Address changes must be requested within 24 hours of placing an order.
• Dior’s Hair House is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost, Stolen, or Delayed Packages

• Once a package has been handed to the carrier, Dior’s Hair House is not responsible for lost, stolen, delayed, or damaged packages.

Quality Assurance

• Every order is carefully inspected, packaged, and quality-checked before shipment to ensure a premium experience.